15 and Over.

-16 and 17 Years Old: Parent or legal guardian needs to sign Liability Waiver, after that is signed, individual can come in on their own every visit thereafter.
*if legal guardian is signing we need proof of guardianship.

-15 Years Old: Parent or legal guardian needs to sign waiver and remain on premises while individual works out.

-14 Years Old and under: No Admittance, No Exceptions.

Our main lot is located at: 1502 Industrial Drive, Missouri City, TX 77489

You are welcome to tour the facility alongside a sales representative who is more than happy to discuss the different options we have available.

Our sales representatives are available in person from 8am-9pm Monday through Friday, and 8am-6pm Saturdays and
Sundays! If you have any questions please email sales@thealphaletegym.com for our membership options! 

a Legal Guardian that we require is court appointed. Someone who is legally responsible for the safety and well being of the individual with documentation.

Yes we allow filming! Make sure your filming is courteous to other’s space and not blocking any walkways or emergency exits. If you are requiring additional lighting, stands, etc please speak to a manager about setting up an appointment.

Unfortunately no, to insure the validity of the signed liability waiver, we will need a parent/legal guardian to physically sign the liability waiver.

No, it would have to be a parent or legal guardian to sign the liability waiver

If you purchase a single, 3, or 7-day pass online, your time window doesn’t start until you come to see us at our front desk! One of our associates will have you build a profile, sign our liability waiver, and appropriate day pass waiver. For 3 and 7-day passes a profile a photo is required and you will receive a key-tag upon purchase that you will use to scan-in at our front desk for each of your visits during your pass.

Our Gym Front Desk is located in our lobby on the right two iPads at our Front Desk. The Retail side is located on the left two iPads. 

Yes, Dr. Stamps of Alpha Chiropractic is located in the back of gym 2 in her own private office. Schedule an appointment ahead of time on IG: @alpha.chiro and ask about the different rates and options available to you!

- Our Single Day Pass is valid for 24 hours after time of purchase, the copy of the receipt is your ticket back for re-entry during that timeframe.

- 3-day pass is valid for 72 hours after purchase. You will receive unlimited access for 72 hours. The profile photo is needed and a key-tag is given upon purchase that you will scan in at our front desk for all your check-ins during your visits. No partial refunds for days not utilized for pass purchase.
*for online purchases your time-stamp doesn't start until you
Finish checking in at our front desk.

- Our new 7-day pass is valid for 168 hours after purchase. You will receive unlimited access for 168 hours. The profile photo is needed and a key-tag is given upon purchase that you will scan in at our front desk for all your check-ins during your visits. No partial refunds for days not utilized for pass purchase
*for online purchases, your time-stamp doesn't start until you finish checking in at our front desk.

Only service animals are allowed at Alphaland. Emotional support animals are unfortunately not allowed. 

- Monday - Friday: 5am-12am

- Saturday: 8am-10pm

- Sunday: 8am-9pm

*Any modified hours/changes will be posted on our IG page

We handle cancellations via email! the website cancellation link located at the bottom of the page directly sends a ticket to our inbox! 

-You can also email memberships@thealphaletegym.com if you have any questions regarding your cancellation.

No, if you are just shopping retail, a day pass or membership is not required. To access the rest of the facility a day pass or membership is required.

We have lost and founds located at the Front Desk in both Gyms 1 and 2. Ask an associate about any lost items and they will be more than happy to assist. They may ask questions for validation in order to insure lost items are returned to the right owner

We have 3 fitting rooms in our Retail Store.

We do not accept discounts codes in our retail store.

No, unfortunately they are from two different systems, so any online returns go through our customer service located on the www.alphaleteathletics.com website. Any clothing purchased in the Alphaland retail store is only valid for returns/exchanges at the retail side of our front desk! 

You have 30 days from date of purchase to return or exchange any items. We require:

    1. Copy of the Receipt

    2. Tags still need to be on item

    3. No signs of washing, damaging, or odor

Yes! We require appropriate attire to be worn during posing. If you are posing in bikini, please reserve your spot at the Front Desk with one of our associates.